Ultimate Sales Quiz June 28, 2016 By Welcome to our quiz. Name: Email: What do you do with a tough gatekeeper? -- select an answer --Don't know.Develop a relationship with the gatekeeper but tell as little as possible.Demand on the importance of your message to be put through.Cooperate completely and leave a message.Attempt to go around this person. What is the most critical skill necessary for a salesperson? -- select an answer --Don't know.Closing skills.Questioning techniques.Ability to explain your product or serviceCommunication skills. What is the purpose of asking situation questions? -- select an answer --Don't know.Gain control of the call.Find out what the prospect's looking for.Understand the prospect's business.To discover explicit needs. What is the key (primary) situation in which you would go back to asking situation questioning? -- select an answer --Don't know.If the prospect's business was interesting to you.If you failed to find a problem to solve.If you needed a stronger relationship with the prospect.If a particular problem was very serious. If the prospect described a serious need (early in the sales call) and asked you how would you address it, what would you do next? -- select an answer --Don't know.Give the prospect the best answer to the situation you have.Discuss and discover the real impact of the problem.Start asking situation questions.Tell the prospect how well you will be able to solve the problem. Why should you never trash the competition? -- select an answer --Don't know.The prospect might like them.The prospect won't believe you.Calling names makes you look bad.If you're wrong, you will look bad. What is the basis for presenting a benefit? -- select an answer --Don't know.It represents an explicit need of the prospect.Benefits show the prospect what you can do for them.The competition can't provide your benefit.Benefits show the prospect what you can do for them.It tells the prospect you're the best solution. What is the difference between an IMPLIED and EXPLICIT need? -- select an answer --Don't know.Explicit needs are real needs.Implied needs provide real benefits.An explicit need is an advantage or feature specifically requested by the customer.Implied needs are those obvious to the customer, explicit are not necessarily obvious. What factor is most likely to increase your sales? -- select an answer --Don't know.Your knowledge of the product.Controlling the sales cycle.Lots of prospecting every day.The quality of your presentation. What is the function of an impact question? -- select an answer --Don't know.To help the seller understand more about how you will affect the prospect's business.To help the prospect understand all the key things your solution will provide.To help the prospect understand the problem more clearly and intensify the pain.To help the decision-maker clearly identify his or her company's real needs. Please complete all fields to enter the quiz.